7u7u's Terms and Conditions

7u7u is an online betting and casino platform that provides services for players in Bangladesh. These Terms form a legally binding agreement between the platform and the user.

1.1 Definitions

• "Platform" means the 7u7u website, application, and all associated services.
• "User" or "You" means any person registered on the platform.
• "Account" means the user's personal profile and wallet.
• "Bonus" means promotional funds, free spins, or other rewards.

1.2 Applicability

These Terms apply to all services on the platform — including cricket betting, slot games, live casino, Mines Grand, Aviator, and all other activities. Where specific terms exist for individual games or promotions, those terms apply in addition to these general Terms.

1.3 Language

These Terms are written in Bengali and are intended for the Bangladesh market. In the event of any conflict with a translation, the Bengali version shall prevail.

2.1 Registration Requirements

To open an account with 7u7u, you must meet the following conditions:

• You must be at least 21 years of age.
• Each individual may operate only one account.
• All information provided during registration must be accurate, complete, and up to date.
• An account may not be opened on behalf of a third party.

2.2 Account Security

It is your responsibility to keep your login credentials (username and password) completely confidential. 7u7u will never ask for your password by phone or email. If you suspect unauthorized access to your account, notify the support team immediately.

2.3 Multiple Accounts Prohibited

It is strictly prohibited for one person to hold multiple accounts. If such a violation is detected, all associated accounts may be closed and any funds held may be forfeited.

3.1 Age Requirement

7u7u is for individuals aged 21 and above only. Access by minors is strictly prohibited. The platform may request a national identity card or other documents for age verification at any time.

3.2 KYC (Know Your Customer) Process

To maintain a secure environment, 7u7u may request the following documents at any time:

• National Identity Card (NID) or passport.
• Utility bill or bank statement for address verification.
• Proof of ownership of the payment method.

Withdrawals may be temporarily held until KYC verification is complete. This is done for your protection.

3.3 Providing False Information

7u7u reserves the right to immediately close any account where false information is provided during registration or the KYC process. In such cases, the account balance may not be returned.

4.1 Accepted Payment Methods

7u7u currently accepts transactions through the following mobile banking methods:

• bKash — Bangladesh's most widely used mobile wallet.
• Nagad — Digital financial service of the postal department.
• Rocket — Mobile banking service of Dutch-Bangla Bank.
• Upay — Mobile payment service of United Commercial Bank.

4.2 Minimum Limits

• Minimum deposit amount: ৳500 (for each method).
• Minimum withdrawal amount: ৳500.

4.3 Withdrawal Processing Time

Approved withdrawals are generally processed within 10 to 45 minutes. Additional time may be required if KYC verification is pending or in the case of unusual transactions.

4.4 Transaction Responsibility

Please ensure you use the correct mobile number and account details when making transactions. 7u7u will not be responsible for funds lost due to incorrect information. If funds do not appear in your wallet immediately after a deposit, please contact us via live chat.

4.5 Anti-Money Laundering Policy

7u7u is committed to preventing money laundering. If the source of a deposit appears suspicious, the platform may request additional information and place the transaction on hold. Funds deposited via one method will generally be returned through the same method.

5.1 Welcome Bonus

7u7u offers new members a 200% bonus on their first deposit, up to a maximum of ৳5,000. For example:

• Deposit ৳1,000 → ৳2,000 bonus → total balance ৳3,000.
• Deposit ৳6,000 → ৳5,000 bonus (maximum limit) → total balance ৳11,000.

5.2 Wagering Requirements

Wagering requirements must be met before a bonus can be withdrawn. Wagering is calculated based on the bonus amount only, not the sum of deposit and bonus.

• Wagering requirement: 25x (based on the bonus amount).
• Example: ৳2,000 bonus × 25 = a total of ৳50,000 must be wagered before the bonus funds become withdrawable.

5.3 General Bonus Terms

• A bonus may only be received once — per user, device, IP address, or household.
• The validity period for using a bonus is limited — separate expiry terms apply to each offer.
• While a bonus is active, wagers placed on certain games may count partially or not at all toward wagering requirements.
• 7u7u reserves the right to modify or cancel any promotion at any time.

5.4 Bonus Abuse

Bonus abuse or fraudulent activity — such as opening multiple accounts solely to claim bonuses — is a punishable offense. In such cases, the bonus and any associated winnings will be forfeited.

6.1 Finality of Bets

Once confirmed, a bet cannot be cancelled or changed. If a bet becomes void due to a technical error, the stake will be refunded.

6.2 Cricket and Sports Betting

Odds displayed in sports betting are subject to change, and the odds shown at the time a bet is placed are final. If a match is postponed or cancelled, the bet will be considered void where applicable.

6.3 Casino Games

All casino games — slots, live casino, Aviator, Mines Grand — operate on a certified Random Number Generator (RNG) technology. Each game outcome is completely independent and is not influenced by previous results.

6.4 Technical Errors

If an internet connection is lost or a server issue occurs during gameplay, the last state saved in the system will be considered final. 7u7u reserves the right to review decisions in the case of a clear technical error.

The following activities are strictly prohibited and may result in immediate account closure:

7.1 Fraud and Manipulation

• Accessing the platform using software, bots, automation, or hacking methods.
• Any attempt to influence the outcome of bets or games.
• Colluding with other players to abuse bonuses or promotions.

7.2 Financial Prohibitions

• Using an account for the purpose of money laundering.
• Conducting transactions using another person's account or payment method.
• Gaining unfair advantage by filing chargebacks or payment disputes.

7.3 Account-Related Prohibitions

• Operating multiple accounts.
• Opening or operating an account on behalf of a third party.
• Selling or transferring account credentials.

8.1 7u7u's Rights

7u7u reserves the right to temporarily suspend or permanently close any account, for any reason, without prior notice. This includes (but is not limited to):

• Any violation of these Terms.
• Fraudulent or suspicious activity.
• Failure to complete KYC verification.
• An account that has been inactive for an extended period.

8.2 Closure at User's Request

If you wish to voluntarily close your account, please contact the support team. Any remaining balance will be returned once all pending bets are settled and wagering conditions are met.

8.3 Inactive Accounts

If there are no transactions for a set period (usually 12 months), the account may be marked as inactive. To reactivate your account in this case, please contact the support team.

9.1 Data Collection

7u7u collects and processes personal information to provide services, ensure security, and comply with legal obligations. For more details, please read our Privacy Policy.

9.2 SSL Encryption

All your data and financial transactions are protected by industry-standard SSL encryption technology. 7u7u does not sell your personal information to third parties.

9.3 Cookie Policy

The platform uses cookies to improve the browsing experience. By using the site, you consent to the use of cookies.

10.1 Service Availability

7u7u makes every effort to keep the platform running 24/7, however temporary disruptions may occur due to maintenance, technical issues, or unforeseen circumstances. 7u7u is not liable for any direct or indirect losses caused by such disruptions.

10.2 Player Responsibility

Betting and casino games carry financial risk. Every betting decision is entirely your own. 7u7u does not provide compensation for losses on bets.

10.3 Third-Party Services

Game providers and payment methods are third-party services. 7u7u is not liable for faults or disruptions in their systems, but will provide full assistance in resolving any issues.

7u7u is firmly committed to responsible gaming. Play for fun, not as a solution to problems.

11.1 Age Restriction

This platform is for users aged 21 and above only. 7u7u takes active measures to prevent access by minors.

11.2 Limit-Setting Tools

7u7u allows users to set their own deposit limits, betting limits, and session time. Using these tools, you can keep your gaming under control.

11.3 Voluntary Break

If you feel the need, you may take a temporary or permanent self-exclusion. For assistance with this, contact us via live chat or at [email protected].

11.4 Support

If you are experiencing gambling-related problems, seek professional help. For more information, visit our Responsible Gaming page.

12.1 Filing a Complaint

If you have a dispute or complaint, first contact the 7u7u support team — via live chat or at [email protected]. We aim to review complaints within 72 hours.

12.2 Resolution Process

After a complaint is submitted, 7u7u will review all relevant information. An effort will be made to find a solution acceptable to both parties. 7u7u's final decision is binding on all matters.

12.3 Time Limit

Disputes must be filed within 30 days of the incident. Complaints submitted after this period may not be accepted.

7u7u reserves the right to partially or fully amend these terms at any time. For significant changes:

• A notice will be displayed on the platform.
• You may be notified at your registered email address.
• The effective date of the updated terms will be stated.

Continuing to use the platform after any changes means you have accepted the new terms. It is recommended that you review this page regularly.

If you have any questions or need clarification about these terms, the 7u7u support team is always ready:

These terms are made for players in Bangladesh. 7u7u is committed to ensuring the rights and protection of all users as a safe and reliable platform.